We're sorry to hear that your order arrived damaged! Please follow these steps to resolve the issue:

• Step 1: Take clear photos of the damaged item and packaging.
• Step 2: Contact our customer support team within 3 days of receiving the package, providing your order number and photos.
• Step 3: We’ll review your case and arrange a replacement or refund as quickly as possible.

Yes, we do! We want you to be completely satisfied with your purchase. Here’s how our return policy works:

• Eligibility: Returns are accepted within 3 days of delivery for items that are unused, unworn, and in their original packaging.
• Process:
• Refunds: Once we receive and inspect the returned item, we’ll process your refund. Please note that original shipping costs may not be refundable.

If you have any questions or need further assistance, our customer support team is here to help!

Delivery times depend on your location:

• Inside Dhaka: Your order will typically arrive within 1-2 business days.
• Outside Dhaka: Delivery usually takes 2-4 business days.

Please note that these times are estimates and may vary depending on factors like holidays or weather conditions.

We currently accept the following payment method:

• Cash on Delivery (COD): Pay for your order in cash when it arrives at your doorstep.

We're always looking to improve our services, so stay tuned for more payment options in the future!

To cancel or modify your order, please follow these steps:

• Contact Us: Reach out to us on Facebook or give us a call as soon as possible.
• Provide Details: Share your order number and the changes you'd like to make.
• Confirmation: Our team will confirm your request and assist you with the cancellation or modification.

Please note that cancellations or modifications are subject to order processing times, so it's best to contact us promptly.